Administrative Support Assistant

International Programmes
Location: Canterbury
Salary: £18,852 to £20,092 per annum
Grade: Grade 3
Post Type: Full Time
Contract Type: Permanent
Release Date: Thursday 26 May 2022
Closing Date: 23.59 hours BST on Sunday 12 June 2022 (unless otherwise stated)
Interview Date: Tuesday 21 June 2022
Reference: CSF-515-22

Are you an adept administrator, used to working in a busy, process-driven office role?

Do you pride yourself on your excellent customer service skills and ability to juggle priorities effectively?

If so, we would welcome your application for this full-time, ongoing student-facing position within our International Programmes admin team. The role will see you providing effective administrative support to the team and on a variety of programmes and courses, allowing you to build your experience and understanding of supporting a diverse and international customer base.

As Administrative Support Assistant you can expect to get involved in:

providing efficient and high quality administration support to facilitate the smooth running of the Department's programmes and courses
acting as the point of contact for students and staff on a range of programmes and courses, proactively managing enquiries and covering reception
providing support with promoting programmes and courses
What we are looking for in the right candidate:

proven office experience gained in a high volume, busy, process-driven working environment
the ability to deal with conflicting demands and to manage fluctuating workloads
the ability to use your initiative to resolve a wide variety of enquiries
What we can offer you:

a friendly, open and collaborative working environment and support in your development and wellbeing, along with a range of great staff benefits including:
hybrid working options allowing a flexible blend of office and home working (to be agreed in line with business needs)
43 days' leave per year (personal leave, bank holidays and additional days allocated for the Christmas period, pro rata for part-time staff)
an excellent pension scheme with generous employer contributions
on-campus cinema/theatre, sports facilities, library, nursery and food outlets, set among green, open space overlooking the Cathedral
study while you work discounts, cycle to work scheme, local business discounts
on-site parking
The International Programmes department provides high-quality and market-responsive in-house international pathways to Kent degrees, as well as a variety of pre-sessional and other foundation degrees and international summer schools to enhance opportunities for staff and students, as well as the University’s international reputation.

Please see the links below to view the job description and to apply for this post. For further information regarding the application process, please contact centralservicesresourcing@kent.ac.uk quoting ref number: CSF-515-22

Further details: Job Description Additional Information
Email details to a friend
Apply Online
Please note that we prioritise applications from current University of Kent redeployees. We will let you know if this post is to be filled by a redeployee as, in this instance, your application will unfortunately not be taken forward.

Applications must be made via the University’s online application system; CVs or details sent directly to the department or via email cannot be considered.

The University of Kent values diversity and promotes equality at all levels.

Due to the current COVID-19 outbreak, interviews may take place remotely.