This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
IT Helpdesk Administrator
Permanent
Maidstone (Hybrid - 1 day a week from home)
£19,000
The Atlas Recruitment Group are currently searching for an experienced and confident administrator to join our clients team. The ideal candidate will be confident with administration/customer service experience with a willingness to understand basic technological terms with the aim to prioritize tickets.
Required Skills:
* Excellent telephone manner
* Good customer service skills
* Able to build rapport with clients
* Uses own initiative
* Excellent communication skills
The Role:
* Office based administration duties, primarily for the IT Support Department, but may also work with other departments
* Answering incoming calls
* Logging support tickets from various inbound sources and triaging Support tickets with Team of Engineers
* Managing support ticket/queue and reporting to line Manager(s)
* Booking in work and making appointments inc diarising scheduled tickets
* Logging Hardware and Software serial numbers & information
Advertiser: Agency
Reference: 123MP - 770
Posted on: 2023-07-01 08:54:00
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Administration - Maidstone, Kent
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Premier Work Support
£12.50 - £13.00 per hour + Plus Holiday Accrual and Benefits
This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
IT Helpdesk Administrator
Permanent
Maidstone (Hybrid - 1 day a week from home)
£19,000
The Atlas Recruitment Group are currently searching for an experienced and confident administrator to join our clients team. The ideal candidate will be confident with administration/customer service experience with a willingness to understand basic technological terms with the aim to prioritize tickets.
Required Skills:
* Excellent telephone manner
* Good customer service skills
* Able to build rapport with clients
* Uses own initiative
* Excellent communication skills
The Role:
* Office based administration duties, primarily for the IT Support Department, but may also work with other departments
* Answering incoming calls
* Logging support tickets from various inbound sources and triaging Support tickets with Team of Engineers
* Managing support ticket/queue and reporting to line Manager(s)
* Booking in work and making appointments inc diarising scheduled tickets
* Logging Hardware and Software serial numbers & information
Advertiser: Agency
Reference: 123MP - 770
Posted on: 2023-07-01 08:54:00
I want to receive the latest job alerts for:
Administration jobs in Maidstone, Kent
Premier Work Support
£12.50 - £13.00 per hour + Plus Holiday Accrual and Benefits