This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
IT Helpdesk Administrator
Permanent
Maidstone (Hybrid - 1 day a week from home)
£19,000
The Atlas Recruitment Group are currently searching for an experienced and confident administrator to join our clients team. The ideal candidate will be confident with administration/customer service experience with a willingness to understand basic technological terms with the aim to prioritize tickets.
Required Skills:
* Excellent telephone manner
* Good customer service skills
* Able to build rapport with clients
* Uses own initiative
* Excellent communication skills
The Role:
* Office based administration duties, primarily for the IT Support Department, but may also work with other departments
* Answering incoming calls
* Logging support tickets from various inbound sources and triaging Support tickets with Team of Engineers
* Managing support ticket/queue and reporting to line Manager(s)
* Booking in work and making appointments inc diarising scheduled tickets
* Logging Hardware and Software serial numbers & information
Advertiser: Agency
Reference: 123MP - 770
Posted on: 2023-07-01 08:54:00
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Administration - Maidstone, Kent
Email Address
Recruitment Solutions South East Ltd
£25-30,000 + benefits
Recruitment Solutions South East Ltd
£11.50 - £12.80per hour
Premier Work Support
Up to £11.44 per hour + PLUS holiday accrual
This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
IT Helpdesk Administrator
Permanent
Maidstone (Hybrid - 1 day a week from home)
£19,000
The Atlas Recruitment Group are currently searching for an experienced and confident administrator to join our clients team. The ideal candidate will be confident with administration/customer service experience with a willingness to understand basic technological terms with the aim to prioritize tickets.
Required Skills:
* Excellent telephone manner
* Good customer service skills
* Able to build rapport with clients
* Uses own initiative
* Excellent communication skills
The Role:
* Office based administration duties, primarily for the IT Support Department, but may also work with other departments
* Answering incoming calls
* Logging support tickets from various inbound sources and triaging Support tickets with Team of Engineers
* Managing support ticket/queue and reporting to line Manager(s)
* Booking in work and making appointments inc diarising scheduled tickets
* Logging Hardware and Software serial numbers & information
Advertiser: Agency
Reference: 123MP - 770
Posted on: 2023-07-01 08:54:00
I want to receive the latest job alerts for:
Administration jobs in Maidstone, Kent
Recruitment Solutions South East Ltd
£25-30,000 + benefits
Recruitment Solutions South East Ltd
£11.50 - £12.80per hour
Premier Work Support
Up to £11.44 per hour + PLUS holiday accrual