Customer Service Manager
  £32000.00 - £35000.00 per annum + Excellent Benefits package!
  Lingfield, Tandridge, Surrey
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


Customer Service and Compliance Manager

Lingfield (driver required due to location)

Hours: Monday - Friday 40 hour week. Typically 8.30am until 5pm.

Salary: £32,000 - £35,000 per annum depending on experience.

Benefits: Generous 4-week holiday allowance plus bank holidays, increasing 1 day every 2 years. Company sick pay & Pension schemes included in employment package.

Environment: Small friendly established team in a Head Office. Full training and support.

Role and Responsibilities

The role of Customer Service and Compliance Manager will encompass, but is not limited to, the below areas of management and development with this business:

*

* 25% account management of existing client base.
* Delegates customer accounts to other office based sales team based on matrix scoring system.
* Daily management of 3 customer service executives plus a Supervisor.
* Provide training to new team members on process and customer service.
* Auditing of Customer processes and paperwork and company administrator.
* Auditing of job costing sheets to ensure correct rates are applied.
* Auditing of directors instructions spreadsheet.
* Completing relevant industry compliance information.
* Will be customer service and management based with ability to work in compliance and KPI's.

If you are organised and methodical and used to a fast paced environment with proven Customer Service and management skills ideally with relevant industry experience in Service (Utilities, Gas, Fire, Air Conditioning etc) please email your CV / apply online today for immediate interviews.

This role is being managed by Debbie Foster, Office Angels - Tunbridge Wells - 01892 614242

debbie.foster@office-angels.com

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.


Advertiser: Agency

Reference: JN -012023-302337

Posted on: 2023-01-31 12:35:53

Send me Alert for jobs in: 

Customer Service - Lingfield, Tandridge, Surrey

Email Address

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

Similar Jobs:
Customer Service Manager
  £32000.00 - £35000.00 per annum + Excellent Benefits package!
  Lingfield, Tandridge, Surrey
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


Customer Service and Compliance Manager

Lingfield (driver required due to location)

Hours: Monday - Friday 40 hour week. Typically 8.30am until 5pm.

Salary: £32,000 - £35,000 per annum depending on experience.

Benefits: Generous 4-week holiday allowance plus bank holidays, increasing 1 day every 2 years. Company sick pay & Pension schemes included in employment package.

Environment: Small friendly established team in a Head Office. Full training and support.

Role and Responsibilities

The role of Customer Service and Compliance Manager will encompass, but is not limited to, the below areas of management and development with this business:

*

* 25% account management of existing client base.
* Delegates customer accounts to other office based sales team based on matrix scoring system.
* Daily management of 3 customer service executives plus a Supervisor.
* Provide training to new team members on process and customer service.
* Auditing of Customer processes and paperwork and company administrator.
* Auditing of job costing sheets to ensure correct rates are applied.
* Auditing of directors instructions spreadsheet.
* Completing relevant industry compliance information.
* Will be customer service and management based with ability to work in compliance and KPI's.

If you are organised and methodical and used to a fast paced environment with proven Customer Service and management skills ideally with relevant industry experience in Service (Utilities, Gas, Fire, Air Conditioning etc) please email your CV / apply online today for immediate interviews.

This role is being managed by Debbie Foster, Office Angels - Tunbridge Wells - 01892 614242

debbie.foster@office-angels.com

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.


Advertiser: Agency

Reference: JN -012023-302337

Posted on: 2023-01-31 12:35:53

I want to receive the latest job alerts for:

Customer Service jobs in Lingfield, Tandridge, Surrey

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

Similar Jobs:

Not logged in into Jobsinsurrey.com?


Log in or register here.

   Log in with your Google account



Copyright © 1999 - 2024 JIK SOFTWARE LTD