Contact Centre Quality and Compliance Executive
Our client a leading UK supplier to homes and businesses based in Thurrock is seeking a Quality and Compliance Executive to join their team.
Monday to Friday
Salary: £28,000
Core Responsibilities:
* Monitor, coach, and grade Customer Service agent's interactions with customers.
* Design and deliver training aligned with company expectations.
* Drive the quality, Improve customer experience and identify opportunities for enhancement
* Identify skill needs and gaps and recommend appropriate coaching
Skills & Experience:
* Excellent communication and time management skills.
* Experience in quality monitoring and compliance
* Ability to influence and drive process improvements.
* Proactive and adaptable with a passion for quality and training.
Apply now to join our dynamic team and make a difference!
Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.
We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Advertiser: Agency
Reference: MKI143204
Posted on: 2024-04-26 15:19:41
Send me Alert for jobs in:
Call Centre - Thurrock Park, Essex
Email Address
Student Summer Temporary Role - (Hybrid Available)
Huntress
Up to £13.00 per hour + Holiday pay
Goldhawk Associates Ltd
£35000 to £40000 per annum
KHR - Recruitment Specialists
£25000 - £25800 per annum + Fantastic Benefits
KHR - Recruitment Specialists
£25000 - £25800 per annum + Fantastic Benefits
Contact Centre Quality and Compliance Executive
Our client a leading UK supplier to homes and businesses based in Thurrock is seeking a Quality and Compliance Executive to join their team.
Monday to Friday
Salary: £28,000
Core Responsibilities:
* Monitor, coach, and grade Customer Service agent's interactions with customers.
* Design and deliver training aligned with company expectations.
* Drive the quality, Improve customer experience and identify opportunities for enhancement
* Identify skill needs and gaps and recommend appropriate coaching
Skills & Experience:
* Excellent communication and time management skills.
* Experience in quality monitoring and compliance
* Ability to influence and drive process improvements.
* Proactive and adaptable with a passion for quality and training.
Apply now to join our dynamic team and make a difference!
Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.
We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Advertiser: Agency
Reference: MKI143204
Posted on: 2024-04-26 15:19:41
I want to receive the latest job alerts for:
Call Centre jobs in Thurrock Park, Essex
Student Summer Temporary Role - (Hybrid Available)
Huntress
Up to £13.00 per hour + Holiday pay
Goldhawk Associates Ltd
£35000 to £40000 per annum
KHR - Recruitment Specialists
£25000 - £25800 per annum + Fantastic Benefits
KHR - Recruitment Specialists
£25000 - £25800 per annum + Fantastic Benefits