Reception & Student Information Assistant

Hours of Work        

22.5 hours per week (Monday - Thursday 12:45 - 17:15, Friday 12:15-16:45) / 52 weeks per annum

Salary                       

£13,203.24 per annum (£21,712 Full-Time Equivalent, Tier 7 (Spot))

Location                  

The role is based at Dartford College

An exciting opportunity has arisen at Dartford campus for a Reception and Student Information Assistant to join the Student Support team on a part time basis. This role is 22.5 hours per week working Monday - Thursday 12:45 - 17:15, Friday 12:15-16:45.

This role is our first point of contact for students, staff, and the general public, acting as the front-line receptionist at our busy campus. This role will handle all incoming calls through an internal switchboard, ensuring that a high level of professionalism and customer service is maintained at all times whether in person, or on the phone.

The effective running of the reception function is central to ensuring that our customers both internal and external, are provided with the correct information and/or directed in the appropriate direction.

The successful candidate will have an experience working in a similar, busy reception environment, with experience of working with stakeholders at all levels. They will have excellent written and oral communication skills with an excellent telephone manner and competent in using the Microsoft Office package.

You can look forward to excellent benefits, such as 33 days’ annual leave plus bank holidays (full time equivalent), and you’ll be enrolled onto the Local Government Pension Scheme which also includes life assurance. You’ll also benefit from free parking and have access to a range of onsite facilities including a restaurant.

For a full job description (including a person specification) and to apply, please visit North Kent College’s staff vacancies page.

North Kent College is committed to safeguarding and promoting the welfare of children, and all staff have a responsibility to share and maintain this commitment. In line with the requirements of ‘Keeping Children Safe in Education’, appropriate safeguarding checks (including an enhanced DBS check) will be undertaken on all individuals selected for appointment. Posts at the College, a specified establishment where the work gives opportunity for contact with children, are exempt from the Rehabilitation of Offenders Act (ROA) 1974. It is an offence to apply for a post which involves engaging in regulated activity relevant to children if you are barred from doing so. Please be advised that, again in line with ‘Keeping Children Safe in Education’, shortlisted candidates (who wish to accept an invite to interview) will be required to complete and submit prior to their interview a self-declaration of their criminal record or information that would make them unsuitable to work with children. Further guidance / information from the Ministry of Justice can be found on GOV.UK.