Control Room Administrator - Utilities Sector (Gas)

Thsi role is based in London and is a hybrid 2 days at home position.

A weekend rota is involved in this full time position!

Are you highly organised, detail-driven, and ready to make a real impact in the utilities sector? We're seeking a Permanent Control Room Administrator to join a friendly team working on a major Gas Mains Replacement programme.

This is a pivotal role focused on managing real-time alerts, coordinating operational responses, and ensuring the safe and efficient delivery of services. If you thrive in busy environments and enjoy problem-solving, this could be the perfect opportunity for you.

Key Responsibilities

* Monitor and prioritise incoming alerts based on urgency.
* Assign and track tasks, maintaining a clear audit trail.
* Ensure timely resolution and closure of actions.
* Escalate risks that may breach service levels.
* Provide real-time updates and support to stakeholders.
* Contribute to continuous improvement and process optimisation.
* Collaborate across teams to ensure seamless delivery.

Ideal Candidate

* Strong organisational skills and ability to manage workload under pressure.
* High attention to detail with a proactive mindset.
* Excellent communication and teamwork abilities.
* Comfortable working in a hybrid setup (minimum 3 days/week in Slough).
* Flexible to support weekend rota and changing operational needs.

Skills & Experience

* Familiarity with scheme management and project delivery.
* Experience in risk management or operational control (desirable).
* Confident using digital control systems and alert platforms.

Qualifications

* No formal qualifications required - we value capability and attitude.

Hours 8am to 5pm

Ready to take the next step in your career? Apply now and be part of a team driving innovation and safety in the utilities sector.