Our client has a rare opportunity for a permanent Customer Service Advisor to join their successful manufacturing company in East London.

The successful applicant will play a crucial role in ensuring customer satisfaction by providing excellent support to clients regarding their products. This position requires in depth product knowledge, technical trouble shooting skills and strong customer communication abilities to address inquiries, resolve issues and ensure a seamless customer experience.

Your role will include, managing and processing sales orders, confirmations, invoices and purchase orders for external dealers, covering equipment and spare parts.

Other duties will include:

* Providing professional support and maintaining strong working relationships
* Investigating and resolving queries
* Data entry
* Copying, scanning and filing hard documents
* Adhering to internal company policies and ISO standards
* Assisting with annual stock control
* Any other ad hoc duties as and when recurred

The ideal candidate will have a wealth of Customer Service skills within a professional office environment and demonstrated experience in dealing with both internal and external customers. Moreover you will have the ability to remain composed and focused under pressure.

Skills and abilities required:

* Proficient in Microsoft office including Excel, Word and Outlook
* Excellent verbal, written and telephone skills
* Positive approach

Benefits include:

EAP, BUPA, Generous Pension scheme, Free on site parking, regular office treats, Summer and Christmas Bonus scheme, season ticket loan

Hours are Monday to Friday, 8.30am to 5pm

If you would like to be considered for this exciting opportunity, do not delay, apply today!