First Line Technical Support Analyst
  £19,000 to £21,000
  Sittingbourne, Kent
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


Tribeca Technology Group provides pro-active IT support to hedge funds across 17 different countries. Our engineers are supporting over 70 businesses, each with their own infrastructure, which means on the job learning is a daily event.

Your day to day
Your primary focus is remote support, including picking up the phone and emails via our ticket system. You’ll be responsible for all desktop fixes in Windows environments, including active directory and email/365 troubleshooting.
You’ll have access to the knowledgebase, tools to help you access systems and information, and over 75% of our team are technical, which means there are plenty of others to learn from and escalate to.
You’ll work in partnership with the Service Delivery team, who have established Incident Management and other processes.
• Open plan office with up to 30 staff members in the same room
• 40 hours, Mon-Fri, on a rota
• Using ConnectWise for tickets and to log time
• Voluntary weekend project work, with overtime pay

Career Progression
An internal priority. This very job is open to make room for promotions, and half of the team you’ll be joining started as an apprentice, so we can back up our ability to train and grow staff. We fund training too, so you can bulk up your CV with industry and vendor qualifications. You can find specific stories of progression available on our website (Under Careers > Tribeca Staff Journeys).

To qualify
You’ll need some experience on an IT helpdesk, working with Windows, Office 365, AD and have some understanding of networking and infrastructure. The kind of person who succeeds the most in this position is an analytical fact finder, who likes to be systematic and holds high standards.

Benefits & Perks
• Private medical insurance
• 4X salary death in service insurance
• 4X salary critical illness insurance
• Private counselling service
• 4% matched pension
• Individual yearly training budget
• 25 days annual leave, plus 8 bank holidays
• Ride2Work Scheme
• Mobile phone
• Laptop
• Company debit card


Advertiser: Direct Employer

Reference:

Posted on: 2020-02-12 15:50:33

Send me Alert for jobs in: 

Sittingbourne, Kent

Email Address

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

Similar Jobs:

Facilities Maintenance Technician

  Premier Work Support

  £30000 - £33000 per annum + Excellent Benefits and Free Parking

  Maidstone, Kent

Finance Consultant (Education)

  KHR - Recruitment Specialists

  £35000 - £50000 per annum + Benefits

  Rochester, Kent

Finance Consultant (Education)

  KHR - Recruitment Specialists

  £32000 - £45000 per annum + Benefits

  Orpington, Greater London

Trainee Household Account Handler

  Recruitment Solutions South East Ltd

  Depending on Experience

  Bromley, Kent

Paint Prepper - Shot blaster

  KHR - Recruitment Specialists

  Great + Overtime + Bens

  Tonbridge, Kent

Trainee Recruitment Consultant

  Recruitment Solutions South East Ltd

  £24000 + uncapped bonus

  Tunbridge Wells, Kent

First Line Technical Support Analyst
  £19,000 to £21,000
  Sittingbourne, Kent
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


Tribeca Technology Group provides pro-active IT support to hedge funds across 17 different countries. Our engineers are supporting over 70 businesses, each with their own infrastructure, which means on the job learning is a daily event.

Your day to day
Your primary focus is remote support, including picking up the phone and emails via our ticket system. You’ll be responsible for all desktop fixes in Windows environments, including active directory and email/365 troubleshooting.
You’ll have access to the knowledgebase, tools to help you access systems and information, and over 75% of our team are technical, which means there are plenty of others to learn from and escalate to.
You’ll work in partnership with the Service Delivery team, who have established Incident Management and other processes.
• Open plan office with up to 30 staff members in the same room
• 40 hours, Mon-Fri, on a rota
• Using ConnectWise for tickets and to log time
• Voluntary weekend project work, with overtime pay

Career Progression
An internal priority. This very job is open to make room for promotions, and half of the team you’ll be joining started as an apprentice, so we can back up our ability to train and grow staff. We fund training too, so you can bulk up your CV with industry and vendor qualifications. You can find specific stories of progression available on our website (Under Careers > Tribeca Staff Journeys).

To qualify
You’ll need some experience on an IT helpdesk, working with Windows, Office 365, AD and have some understanding of networking and infrastructure. The kind of person who succeeds the most in this position is an analytical fact finder, who likes to be systematic and holds high standards.

Benefits & Perks
• Private medical insurance
• 4X salary death in service insurance
• 4X salary critical illness insurance
• Private counselling service
• 4% matched pension
• Individual yearly training budget
• 25 days annual leave, plus 8 bank holidays
• Ride2Work Scheme
• Mobile phone
• Laptop
• Company debit card


Advertiser: Direct Employer

Reference:

Posted on: 2020-02-12 15:50:33

I want to receive the latest job alerts for:

jobs in Sittingbourne, Kent

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

Similar Jobs:

Facilities Maintenance Technician

  Premier Work Support

  £30000 - £33000 per annum + Excellent Benefits and Free Parking

  Maidstone, Kent

Finance Consultant (Education)

  KHR - Recruitment Specialists

  £35000 - £50000 per annum + Benefits

  Rochester, Kent

Finance Consultant (Education)

  KHR - Recruitment Specialists

  £32000 - £45000 per annum + Benefits

  Orpington, Greater London

Trainee Household Account Handler

  Recruitment Solutions South East Ltd

  Depending on Experience

  Bromley, Kent

Paint Prepper - Shot blaster

  KHR - Recruitment Specialists

  Great + Overtime + Bens

  Tonbridge, Kent

Trainee Recruitment Consultant

  Recruitment Solutions South East Ltd

  £24000 + uncapped bonus

  Tunbridge Wells, Kent

Not logged in into Jobsinsurrey.com?


Log in or register here.

   Log in with your Google account



Copyright © 1999 - 2025 JIK SOFTWARE LTD