Technical Customer Service Advisor
  Up to £23754 per annum
  Dartford, Kent
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


Our client is a market leader in their industry and are recruiting for a permanent Technical Customer Service Advisor to join their established team based in a prime location in Dartford.

Consistently provide high levels of customer service and technical support to a range of customers via fax, email and telephone including order placing, data input, effective complaint resolution and other customer service and technical related issues.

* Accurate and timely input of customer orders via SAGE 1000 back office system
* Liaise directly with customers on the phone assisting with plumbing and fitting issues.
* Develop high levels of product knowledge in order to answer questions relating the ranges offered
* Manage own workload and objectives, whilst also working as a team to ensure the achievement of the team and department objectives
* Undertake a range of administrative duties as and when required
* Proactively, creatively and effectively manage customer complaints ensuring they are resolved in the timeliest, cost effective and appropriate manner
* Manage own workload and objectives, whilst also working as a team to ensure the achievement of the team and department objectives

Essential

* Significant date entry experience with high accuracy rate
* Experience within a Contact Centre/Customer Service environment
* Excellent communication skills
* An ability to be able to understand technical drawings and instructions will be of benefit

This is a Monday - Friday role with the hours of 8:30am - 5pm (30 minute lunch break)


Advertiser: Agency

Reference: SC/TCS

Posted on: 2023-06-02 16:53:44

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Customer Service - Dartford, Kent

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Technical Customer Service Advisor
  Up to £23754 per annum
  Dartford, Kent
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


Our client is a market leader in their industry and are recruiting for a permanent Technical Customer Service Advisor to join their established team based in a prime location in Dartford.

Consistently provide high levels of customer service and technical support to a range of customers via fax, email and telephone including order placing, data input, effective complaint resolution and other customer service and technical related issues.

* Accurate and timely input of customer orders via SAGE 1000 back office system
* Liaise directly with customers on the phone assisting with plumbing and fitting issues.
* Develop high levels of product knowledge in order to answer questions relating the ranges offered
* Manage own workload and objectives, whilst also working as a team to ensure the achievement of the team and department objectives
* Undertake a range of administrative duties as and when required
* Proactively, creatively and effectively manage customer complaints ensuring they are resolved in the timeliest, cost effective and appropriate manner
* Manage own workload and objectives, whilst also working as a team to ensure the achievement of the team and department objectives

Essential

* Significant date entry experience with high accuracy rate
* Experience within a Contact Centre/Customer Service environment
* Excellent communication skills
* An ability to be able to understand technical drawings and instructions will be of benefit

This is a Monday - Friday role with the hours of 8:30am - 5pm (30 minute lunch break)


Advertiser: Agency

Reference: SC/TCS

Posted on: 2023-06-02 16:53:44

I want to receive the latest job alerts for:

Customer Service jobs in Dartford, Kent

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

Similar Jobs:

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  Tech Optics Ltd

  Depend on Experience £23,000 to 25,000 per Year

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  Sittingbourne, Kent

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  Northfleet, Kent

Customer Service Advisor

  New Appointments Group

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  Salary: Grade 6 (£23,498 - £25,158)

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