Background


The role of Programmes Administrator provides high quality administrative support for academic programmes of study, at all levels and modes of study. As part of the Faculty Academic Administration team, the role holder will work closely with other support functions including Faculty Quality, Faculty Operations and other central services to support academic colleagues in delivering an outstanding student experience from admission to graduation.

Aligned to the University’s Learning and Teaching Strategy, the Faculty Academic Administration team plays an integral role in supporting schools in creating an environment for student success, through the timely delivery of administrative processes, including: programme-based transition, orientation and induction; updating information records and data files; programme set-up and maintenance; monitoring and reporting of attendance; assessment administration including mark entry and extenuating circumstances; and management of Boards of Examiner processes, in a professional manner. As such, the team is required to focus on improving the efficiency and effectiveness of service delivery and continuously identifying areas that impact academic administration and make appropriate recommendations for improvements.

The role holder will deliver a timely and accurate administration service in line with University regulations and external stakeholder requirements, as necessary. They will work proactively, within their team, led by the Team Leader (Academic Administration) to ensure the delivery of administrative support for the academic programmes of study, at all levels and modes of study.

The Person

You will be educated to GCSE standard or an equivalent qualification with experience of providing direct support in a professional office or similar environment and will have well developed skills in Microsoft Office programmes (Word, Excel, Outlook). An understanding of student experience processes (e.g. recruitment, marketing, admissions, employability & placements and student surveys would be desirable.

Additional Information

If you wish to discuss your application, further please contact Elly Beckley eleanor.beckley@canterbury.ac.uk. The recruitment process will include a test and interview. Details will be confirmed if you are selected for interview.

How to Apply

Start Date for Applications: 10th September 2020

Closing date for applications: 24th September 2020

Interviews: 14th October 2020


Please note applications must be made online via the University website; details sent directly via email cannot be considered


Prior consideration will be given to applicants in the University’s redeployment pool. No agencies, thank you.