Night Shift Customer Service Assistant- Full Time

Established in 1952 and online since 1999, Childrensalon is a fast-growing, award-winning, forward-thinking retailer, specialising in dressing children beautifully.

Childrensalon believes there is beauty in diversity and difference, as resembled by our wonderful team. Our vision of being the most inclusive, diverse and humane company is very important to us as is our culture of fairness, openness and transparency. We are committed to the career progression and advancement of every team member as well as welcoming the best external talent in the industry. We offer a fun, challenging, collaborative, family-oriented work environment in our fast-paced and rapidly growing business and in turn will provide you with the opportunity to grow your career and make a difference.

We are looking for a Full Time Night Shift Customer Service Assistant to help out in our busy office in Tunbridge Wells. The role requires working 5 shifts per week of 6pm - 2am, Monday to Sunday.

We provide the best customer service in the industry and every day we enjoy helping people all over the world place orders, track shipping, and return or exchange items by phone, email and live chat. Our customers know they can always count on us for honest advice and help with choosing a special gift or even simple items for their children.

We are looking for people who:

- Really love people and have an understanding or want to learn about different cultures.

- Love a fast-paced environment and can work under pressure

- Have strong organisational skills and the ability to multi-task

- Are PC proficient

- Have an understanding of other cultures

- Have excellent spoken and written English (second language is beneficial)

- Have a love for fashion

- Have an understanding of children

This role is based at our Head Office in Tunbridge Wells, however, due to the current Coronavirus pandemic will require flexibility and some working from home. Childrensalon offers a highly competitive salary, company pension plan, health plan, fully subsidised gym membership, in-house yoga classes, company shuttle, generous holiday allowance and company discount.

If you are interested and think you’d thrive in this role please apply to [email protected] with your CV and covering letter about why you would like to work for us. Previous applicants need not apply.