Please note a full application including a covering letter detailing your experience alongside a CV is required for applications to be considered.  Please be advised applications made without providing a cover letter will not be accepted.

Background

Are you passionate about creating an outstanding university experience? Do you thrive in a collaborative, forward-thinking environment? If so, we have an exciting opportunity for you to be part of a newly designed Student and Academic Services (SAS) Directorate at Canterbury Christ Church University.

We are redefining student success by bringing together proactive, high-quality support that empowers students to navigate university life with confidence. As a vital member of our team, you’ll have the chance to shape and contribute to a service that makes a real impact—delivering tailored advice, guidance and innovative solutions that enhance student wellbeing, engagement and academic progress.

Joining us means being part of a vibrant, student-focused community of 350+ SAS colleagues where ideas are valued, your expertise makes a difference and every interaction helps students thrive. If you’re ready to contribute to a bold new vision for student administration and support, we’d love to hear from you.

The Role

As Student Records Manager you will be responsible for the management of the Student Record team and the operational delivery of institution wide processes, including student and module registration. This role plays a pivotal part in ensuring the continued enhancement of student data quality and ensures the delivery of efficient student records processes that support institutional objectives, enhance the student experience, and align with regulatory requirements.

Who are we looking for?

To be successful in the role you will be degree-qualified with experience working in student record and academic administration. Sound working knowledge and experience of the Further or Higher Education regulatory environment is essential as well as operational management experience of delivering institution wide student processes.

Your experience in managing student records and data quality, alongside proficiency in using SITS, or similar student record system, will ensure that a continuous improvement mindset is applied to process design, the further enhancement of institution data quality, and improved student experience.

You must be able to demonstrate proficiency in using different reporting tools to support student record management and a proven ability to think quickly and solve problems.

How to apply

Start date for applications: 27/06/2025
Closing date for applications: 23/07/25
Interviews are to be held: w/c 28/07/25

If you require further information regarding the post please feel free to contact Claire Salter via email: claire.salter@canterbury.ac.uk (strictly no agencies, thank you) quoting reference number REQ05572.

Please note, Canterbury Christ Church University reserve the right to bring the closing date of this position forward where a high volume of applications is received. 

Additional Information

Canterbury Christ Church University truly welcomes fresh perspectives and new voices. We want you to bring the real you to work, so we are committed to building a genuinely inclusive working environment where everyone is welcomed and where everyone can have a true sense of belonging. Our spirit of community will help us to eliminate discrimination and will enable us all to thrive in a culture that is underpinned by fairness and justice. We therefore seek people to join us who will proactively support and shape this aim and contribute in their own unique way. If this is you, then we are waiting to hear from you. #yourCCCU

Our University is deeply committed to shaping sustainable futures as a key part of its mission and values. If you share this passion, we encourage you to join us in making CCCU a more socially and environmentally conscious, sustainable place to study and work

Employment Visa Clarification: According to the UK Government Points Based System, this position does not fulfil the requirements for sponsorship under the Skilled Worker Route application.

Please ensure you include contact details of two employment referees in your application, one of which must be your current/ most recent line manager.

Please note applications must be made online via the University website; details sent directly via email cannot be considered.

Prior consideration will be given to applicants in the University’s redeployment pool. No agencies, thank you.