Please note a full application including a covering letter detailing your experience alongside a CV is required for applications to be considered. Please be advised applications made without providing a cover letter will not be accepted.

Background

We have an exciting opportunity to join the Student Fees Team within the University’s Finance Directorate. We currently have two permanent and one fixed term (all full-time) vacancies within the team.

As an Assistant Student Fees Officer, you will play a key role in the team and be responsible for the accurate and timely processing of invoices and credit notes for tuition fees, and any associated grants or bursaries, for students registered with the University.

The role will include working with the Student Loans Company (SLC) and the University’s Student & Academic Services teams to ensure the appropriate and timely exchange and dissemination of information and data. The postholder will answer day-to-day queries and effectively administer and respond to incoming enquiries and requests for information.

You will have good IT and analytical and monitoring skills, excellent interpersonal skills, and be able to manage a busy workload and meet deadlines in an organised manner, working well within a team or independently, as required. You will understand the importance of accuracy and attention to detail; and the importance of confidentiality and customer care.


How will you work?

We are committed to supporting flexible methods of working wherever possible and this role is split between home and office working. It is expected that there will be a relatively even balance between time spent on and off campus.

We will consider your preferred working pattern but this will also be determined by the service required and the tasks/activities being undertaken. The post holder may also be required to support University Open Days and other related events.


How to apply

Start date for applications: 20th of August 2025
Closing date for applications: 3rd of September 2025
Interviews are to be held: Date to be confirmed shortly after closing

If you require further information regarding the post please feel free to contact Gemma Coleman gemma.coleman@canterbury.ac.uk (strictly no agencies, thank you).

Please note, Canterbury Christ Church University reserve the right to bring the closing date of this position forward where a high volume of applications is received.


Additional Information

Canterbury Christ Church University truly welcomes fresh perspectives and new voices. We want you to bring the real you to work, so we are committed to building a genuinely inclusive working environment where everyone is welcomed and where everyone can have a true sense of belonging. Our spirit of community will help us to eliminate discrimination and will enable us all to thrive in a culture that is underpinned by fairness and justice. We therefore seek people to join us who will proactively support and shape this aim and contribute in their own unique way. If this is you, then we are waiting to hear from you. #yourCCCU

Our University is deeply committed to shaping sustainable futures as a key part of its mission and values. If you share this passion, we encourage you to join us in making CCCU a more socially and environmentally conscious, sustainable place to study and work

Employment Visa Clarification: According to the UK Government Points Based System, this position does not fulfil the requirements for sponsorship under the Skilled Worker Route application.

Please ensure you include contact details of two employment referees in your application, one of which must be your current/ most recent line manager.

Please note applications must be made online via the University website; details sent directly via email cannot be considered.