Please note a full application including a covering letter detailing your previous experience alongside a CV is required for applications to be considered. Please be advised applications made without providing a cover letter will not be accepted.

Background of department/role

This is an exciting opportunity to join the Library Operations team within the Library Services department as a Library Adviser at Augustine House, Canterbury.

You will be based in an academic library surrounded by supportive colleagues, offering a range of services, managing differing formats of resources and promoting the variety of learning spaces to support a variety of needs.

As a Library Adviser you will play a key role in providing high quality customer service and support for students, staff and members of the public. On a daily basis you will give advice, in person and via our communication channels, in the use of all facilities and services. You will need to have excellent interpersonal and communication skills coupled with well-developed problem-solving skills. You will be involved in delivering library orientation activities and attending open days. This post will also cover support for the Bookshop on main campus and attend festival and graduation events to promote the Bookshop.

You will ensure that the stock is maintained to a high standard and be involved in shelving, stock disposal and support stock projects.

You will have excellent customer service skills and an enthusiasm for library services. You will require excellent IT skills and be involved in the marketing of the service delivering awareness and UX activities as well as contributing to the content creation for the library website. You will have excellent customer service skills and an enthusiasm for library services. You will have experience of working in a library, information environment or customer focused environment.

In your covering letter you must be able to evidence that you meet all the essential criteria with examples of how you have met the required skills and evidence of the desirable requirements would also be advantageous.

How will you work?

This is a front-facing service role, classed as an Essential Campus Specialist, therefore staff are expected to be wholly campus based due to their specialist nature or the need to provide in person services.

Shift patterns are organised over a two-week rota. Available shift pattern:

Week 1: Monday [8.45-17.15], Tuesday [9.00-18.00], Wednesday [9.00–17.30], Thursday [8.30-17.30], Saturday [10:00-16:00]

Week 2: Monday [8.45-17.15], Tuesday [9.00-17.30], Wednesday [9.00–17.30], Thursday [9.00-17.30], Friday [9.00–17.00]

How to apply

Start date for applications: 31st July 2026
Closing date for applications: 23rd August 2026
Interviews are to be held: 3rd September 2026

If you require further information regarding the post please feel free to contact Steve Peters, steve.peters@canterbury.ac.uk (strictly no agencies, thank you) quoting reference number REQ06315.

Please note, Canterbury Christ Church University reserve the right to bring the closing date of this position forward where a high volume of applications is received.

Additional Information

Canterbury Christ Church University truly welcomes fresh perspectives and new voices. We want you to bring the real you to work, so we are committed to building a genuinely inclusive working environment where everyone is welcomed and where everyone can have a true sense of belonging. Our spirit of community will help us to eliminate discrimination and will enable us all to thrive in a culture that is underpinned by fairness and justice. We therefore seek people to join us who will proactively support and shape this aim and contribute in their own unique way. If this is you, then we are waiting to hear from you. #yourCCCU

Our University is deeply committed to shaping sustainable futures as a key part of its mission and values. If you share this passion, we encourage you to join us in making CCCU a more socially and environmentally conscious, sustainable place to study and work

Employment Visa Clarification: According to the UK Government Points Based System, this position does not fulfil the requirements for sponsorship under the Skilled Worker Route application.

Please note applications must be made online via the University website; details sent directly via email cannot be considered.

Prior consideration will be given to applicants in the University’s redeployment pool. No agencies, thank you.