Your new company An award-winning, UK-based organisation with a long-history of delivering exceptional results. They are highly specialised in what they do and are spending considerable funds to continue developing and improving their location in Epsom. They offer a significantly broad portfolio to cater to their target audiences requirements and place a strong emphasis in continued delivery of earning and Development of their staff. Your new role You will be managing a team of 8 Advisors and this team will provide a full customer facing support function for the organisation, 3,000 in total. Your team will support customers with a variety of issues including personal finance, health, welfare, housing and travel, manage the team rota, provide email, phone and live chat support functions, provide front line application and technical support. You will be responsible for the recruitment, training and performance of the team and take full responsibly of the day-to day operations within the team. This team provides a "One-Stop Shop" for all queries and ensure that support is provide

Your new company An award-winning, UK-based organisation with a long-history of delivering exceptional results. They are highly specialised in what they do and are spending considerable funds to continue developing and improving their location in Epsom. They offer a significantly broad portfolio to cater to their target audiences requirements and place a strong emphasis in continued delivery of

An opportunity to join a leading Lloyds broker with a global network of offices. Our client is looking for a dynamic and ambitious reinsurance broker who is seeking the opportunity to take the NEXT STEP in their career. * Treaty Reinsurance Placing Broker / Account Executive Overview * This will be a 360 degree role where you will be responsible for maintaining relationships ith cedants, colleagues in global branch offices and TP brokers. * You will also design reinsurance programs, create a placement strategy, identify suitable markets and lead negotiations with London Market and overseas reinsurers. * Tier 1 and retrocession placements across property, casualty, construction and speciality for proportional and non-proportional contracts. What is on offer * Salary to £75,000 + Excellent benefits * Hybrid working flexibility * An established name within global (re)insurance broking * An agile and innovative business * Support, guidance and training from respected market professionals * A progressive workplace that supports diversity &

An opportunity to join a leading Lloyds broker with a global network of offices. Our client is looking for a dynamic and ambitious reinsurance broker who is seeking the opportunity to take the NEXT STEP in their career. * Treaty Reinsurance Placing Broker / Account Executive Overview * This will be a 360 degree role where you will be responsible for maintaining relationships

Our client who is a Reinsurance Company is looking for a Reinsurance Technician to join their expanding team to responsible for transactional processing. Main Duties: * Accurate and timely entry of underwriting data and Reinsurance contracts * Chasing up accounts / tracking premiums. * Tracking exposures on emerging issues and claims * Assisting in quarterly reporting * Proce ses for new and renewal treaty and facultative business * Contributing to on-going projects across this business * Handling and processing of Reinsurance technical documentation Essential Skills Required: * Previous experience within a similar Reinsurance role * Excellent knowledge of Lloyds/ London Insurance market * Experience of London Market procedures/ platforms * Aware of the control and compliance processes that operate around an underwriting function Desirable: * Good organisation skills * Willingness to study for ACII professional qualification * Strong IT skills What you need to know: * Permanent role * Based in London - hybrid

Our client who is a Reinsurance Company is looking for a Reinsurance Technician to join their expanding team to responsible for transactional processing. Main Duties: * Accurate and timely entry of underwriting data and Reinsurance contracts * Chasing up accounts / tracking premiums. * Tracking exposures on emerging issues and claims * Assisting in quarterly reporting * Proce

Our client who is a leading Lloyds Broker is looking for a Broking Operations Manager to join their expanding Non Marine Division division in the City of London. The purpose of the role is to deliver and maintain an effective Broking Ops capability within the Division, engaging senior management as needed to ensure gaps are recognised and addressed. Main Duties: * Ensure that recruitme t of Broking Ops staff meets skills/experience requirements as specified by the Director of Broking Ops, and that all Broking Ops staff have appropriate learning and development plans and support. * Lead and deliver ad-hoc projects as required. * Participate in the audit process, and deliver any corrective actions required. Working with the Director of Broking Ops: * Deliver and identifying opportunities to continuously improve the processes used within the Broking Ops teams to deliver simplification and a "right first time" mindset and capability. * Deliver and identify opportunities to improve a suite of key KPIs to track key controls and to demonstrate service improveme

Our client who is a leading Lloyds Broker is looking for a Broking Operations Manager to join their expanding Non Marine Division division in the City of London. The purpose of the role is to deliver and maintain an effective Broking Ops capability within the Division, engaging senior management as needed to ensure gaps are recognised and addressed. Main Duties: * Ensure that recruitme

Our client who is a Lloyds Broker is looking for a Senior Broker Operations Technician to join their Reinsurance department on a remote working basis. The purpose is to complete all post bind activities for the Reinsurance broking teams in an operational capacity by ensuring efficient processes and practices are in place and are adhered to within a busy department. Main Duties: * Ensu ing high professional standards and continual improvements in service delivery * Ensuring that the Company's systems, compliance and procedures are followed at all times, in accordance with the company's compliance and procedure manuals * Checking formal documents (including, but not limited to, BIDs, Certificates, Endorsements, MRCs, Policies etc.) for accuracy prior to processing and issuance of formal documentation to clients and markets * Submitting Policy documentation to signing offices where applicable (both bureaux and non-bureaux) * Processing of transactional via Internal processing system * Producing debit/credit notes and bureau submissions where required * Handling a

Our client who is a Lloyds Broker is looking for a Senior Broker Operations Technician to join their Reinsurance department on a remote working basis. The purpose is to complete all post bind activities for the Reinsurance broking teams in an operational capacity by ensuring efficient processes and practices are in place and are adhered to within a busy department. Main Duties: * Ensu

This Senior Account Executive role is a springboard to develop professionally and achieve your career ambitions. You will be joining a global (re)insurance broker at Lloyds and assume responsibility for the maintenance and growth of the Specialty book of business. The book includes UK SME to major Corporate accounts and overseas corporate clients with operations in the UK. Overview 360-degree role that is market and client facing as well as creating technical London Market placement documentation. Responsibilities * Work with clients to understand risks and insurance needs * Create bespoke risk solutions that are fit for purpose * Identify markets with relevant appetite * Create market broking documentation / presentations. * Lead negotiations with underwriters to secure the best terms available * Ensure clients are kept fully updated throughout the placement and policy life cycle. * Seek to identify new business opportunities and develop relationships. * Develop marketing strategies to sustain and enhance business growth. * Ensure all comp

This Senior Account Executive role is a springboard to develop professionally and achieve your career ambitions. You will be joining a global (re)insurance broker at Lloyds and assume responsibility for the maintenance and growth of the Specialty book of business. The book includes UK SME to major Corporate accounts and overseas corporate clients with operations in the UK. Overview

Our client who is an Insurance Company is looking for a French Speaking Claims Adjuster to join their expanding Claims department in the London office. The purpose of the role is to provide handling and adjustment of a variety of sized French Construction Claims. Main Duties: * Providing claims handling on French Construction claims * Applying knowledge/judgement to determine liabili y by gathering and analysing relevant facts * Establishing timely reserves and performing ongoing review throughout claims cycle within authority limit by estimating and validating value of claims * Negotiating the statements of claims by establishing appropriate negotiation strategy within authority limits; knowing when to escalate due to severity and complexity * Ensuring customer service by proactively communicating information; responding to inquiries and following customer protocols * Ensuring legal compliance by following French laws, regulations and internal controls, including those on confidentiality, identifying and raising fraud concerns if necessary Essential Ski

Our client who is an Insurance Company is looking for a French Speaking Claims Adjuster to join their expanding Claims department in the London office. The purpose of the role is to provide handling and adjustment of a variety of sized French Construction Claims. Main Duties: * Providing claims handling on French Construction claims * Applying knowledge/judgement to determine liabili

Our client who is a Lloyds Insurance Broker is looking for an IT Support Assistant to join their expanding team in the City of London office. The purpose of the role is to provide 1st and 2nd line IT support to the team. Main Duties: * Troubleshoot desktop and system problems, diagnose and solve hardware/software Incidents/problems. * Provide solution(s)/work around(s) to incidents nd Problems * Responsible for Managing and Maintaining the Group Helpdesk. * To undertake as directed routine network maintenance. * Setting up and maintaining user accounts and user groups. * Setting up, distributing and administering company equipment to New Starters and existing staff. * To test and install, maintain and support new applications * Comply with the requirements of the company's policies and procedures. * Carrying out any duties assigned in a responsible, positive and helpful manner, thereby demonstrating a courteous attitude to all work colleagues and suppliers. Essential Skills Required: * Previous experience within an IT support/ Assistant

Our client who is a Lloyds Insurance Broker is looking for an IT Support Assistant to join their expanding team in the City of London office. The purpose of the role is to provide 1st and 2nd line IT support to the team. Main Duties: * Troubleshoot desktop and system problems, diagnose and solve hardware/software Incidents/problems. * Provide solution(s)/work around(s) to incidents

Our client who is an Insurance Broker is looking for a Trainee Insurance Advisor to join their expanding team in the Buckinghamshire office. The purpose of the role is to assist in dealing with all types of Commercial Insurance policies. Main Duties: * Respond to Customer enquiries * Deal with New Business, renewals and MTAs * Ensure clients have the correct Insurance policies for their requirements * Prepare and issue insurance documentation * Support Brokers with all other duties * Administrative tasks as required Essential Skills Required: * Educated to A-Level or equivalent * Strong IT skills * Good customer service skills Desirable: * Good organisation skills * Experience within an office, sales or administrative role What you need to know: * Permanent role * Based in Buckinghamshire * Salary between £20,000 - £25,000 * A great opportunity to join a growing organisation with lots of training and development opportunities. * A very inclusive and fair opportunities employer This would be an ideal

Our client who is an Insurance Broker is looking for a Trainee Insurance Advisor to join their expanding team in the Buckinghamshire office. The purpose of the role is to assist in dealing with all types of Commercial Insurance policies. Main Duties: * Respond to Customer enquiries * Deal with New Business, renewals and MTAs * Ensure clients have the correct Insurance policies for

Our client who is a City based Lloyds Broker is looking for an experienced Claims Technician to join their expanding Delegated Claims Team. Work from home model with 2-3 visits to London per month. The purpose of the role is to provide an efficient, high quality, reliable claims service to the Customers in respect of binding authority claims bordereaux. Main Duties: * Preparation of & familiarisation with bordereaux collection and other files for effective presentation to Underwriters. * Create entries and update financial records on relevant system(s). * Producing claims statistics and liaising with other teams to produce earned to incurred statistics. * Complete requisitions and liaise with accounts dept for the same. * Deal with claims payments under direct supervision of a senior colleague / manager. * Develop and sustain relationships with Clients, TPA's, Insurers and colleagues. * Ensure the company systems and procedures are followed at all times Essential Skills Required: * Previous experience of working in a claims role. * Go

Our client who is a City based Lloyds Broker is looking for an experienced Claims Technician to join their expanding Delegated Claims Team. Work from home model with 2-3 visits to London per month. The purpose of the role is to provide an efficient, high quality, reliable claims service to the Customers in respect of binding authority claims bordereaux. Main Duties: * Preparation of &

An opportunity to become a key member of the Binding Authority team within a Lloyds broking business that arranges bespoke insurance & reinsurance solutions for UK, US and international clients. You will specialise in the placement and servicing of binding authorities and niche programs for MGA's and Coverholders around the world across a range of different property & casualty classes. verview Binding Authority Executive * Work closely with partners to understand their requirements and assist in developing innovative solutions that are fit for purpose. * Manage all aspects of due diligence, registration and on-boarding of new and renewed binders into the Lloyds and overseas markets. * Ensure the effective provision of on-going broking needs, binder administration, analytics and query resolution from clients and markets. Role requirements * Extensive experience within Lloyds market binding authority channels. * Strong technical understanding of the placement processes, documentation and platforms including use of DCOM and Atlas. * Ability to co-o

An opportunity to become a key member of the Binding Authority team within a Lloyds broking business that arranges bespoke insurance & reinsurance solutions for UK, US and international clients. You will specialise in the placement and servicing of binding authorities and niche programs for MGA's and Coverholders around the world across a range of different property & casualty classes.

Our client who is a Lloyds Broker is looking for an Open Market Technician to join their Political Violence team in the London office. The purpose of the role is to work in supporting the business and Brokers with a wide range of Technical duties for Open Market placements. Main Duties: * Provide technical and administrative support to the broking team. * Liaise with the broking team regarding clients' insurance requirements and translate this to slip detail. * Prepare MRC,'s Certificates, Endorsements and Policies to reflect the intent of the insurance slips that meet current Market requirements. * Produce credit/debit notes including calculating premium adjustments. * Prepare cover notes, broker insurance documents, debit notes and premium adjustments. * Provide cover for the preparation and processing of policy documentation that meets Market Reform requirements. * Respond to Technical queries and the processing of premiums and claims as required. * Deal with incoming enquiries from clients, insurers and other third parties in a professional and timely m

Our client who is a Lloyds Broker is looking for an Open Market Technician to join their Political Violence team in the London office. The purpose of the role is to work in supporting the business and Brokers with a wide range of Technical duties for Open Market placements. Main Duties: * Provide technical and administrative support to the broking team. * Liaise with the broking team

Our client who is a large Lloyds Broker is looking for a Claims Executive to join their Natural Resources/ Energy team based London office. The purpose of the role is to handle a portfolio of client claims from start to finish as well as acting as a key liaison between the client and the insurer. Main Duties: * Manage assigned projects and contribute to other projects as required * evelops strong relationships with markets * Negotiate with markets to achieve the best outcome for the client * Maintains any ongoing delegated authority contracts appropriately and cost effectively * Presents claims to underwriters, dealing with queries, providing feedback and responding appropriately to clients, insurers and relevant internal departments. * Reviews and prepares correspondence regarding notifications and claims to ensure that products and cover best meet the client's risk requirements * Keeps clients and insurers informed of developments relating to notifications and claims * Investigates and resolves queries from clients etc, following these through to resoluti

Our client who is a large Lloyds Broker is looking for a Claims Executive to join their Natural Resources/ Energy team based London office. The purpose of the role is to handle a portfolio of client claims from start to finish as well as acting as a key liaison between the client and the insurer. Main Duties: * Manage assigned projects and contribute to other projects as required *

An exciting opportunity for an experienced engineer or established risk engineer with specialist knowledge of the oil & gas or petrochemical or energy sector. You will be joining a global insurance broker to conduct pre-risk surveys for facilities in several international territories. Overview To deliver client service through performing insurance risk surveys of clients' faciliti s and preparation of detailed written reports for the international reinsurance market. Also, responsible for providing engineering technical support to; Account Executives, the Claims Department, and Insurance Risk Seminars. Examples of tasks / responsibilities * Identifies and manages client requirements in accordance with the terms of appointment * Lead plant surveys and present recommendations at Plant Director level * Builds and maintains strong client relationships * Ensures there are sufficient resources to meet client day-to-day demands and escalates servicing issues to divisional management as necessary * Provide written and author expertise for reports,

An exciting opportunity for an experienced engineer or established risk engineer with specialist knowledge of the oil & gas or petrochemical or energy sector. You will be joining a global insurance broker to conduct pre-risk surveys for facilities in several international territories. Overview To deliver client service through performing insurance risk surveys of clients' faciliti

Our client who is a large Lloyds Broker is looking for an Account Executive to join their expanding Private Clients team in the London office. The purpose of the role is to work closely with the Client Director to service High Net Worth and Ultra High NetWorth clients business. Main Duties: * Work closely with a Client Director looking after a large portfolio and other HNW & UHNW clien s. * Develop and maintain relationship with existing clients and have the ability to round out existing accounts. * Effectively target and bring in new clients from the marketplace, by working your network and attending events. * Establishing and managing each client a renewal strategy in accordance with the division's procedures/ aims to maximise renewal success. * Negotiate with insurers and clients. * Ensure that clients are correctly and adequately insured for all of their insurance exposures and that correct advice is given. * Liaise with Claims Handlers as required, to ensure the smooth progression of any claims. * Ensure that premiums are paid in a timely fashion * Ac

Our client who is a large Lloyds Broker is looking for an Account Executive to join their expanding Private Clients team in the London office. The purpose of the role is to work closely with the Client Director to service High Net Worth and Ultra High NetWorth clients business. Main Duties: * Work closely with a Client Director looking after a large portfolio and other HNW & UHNW clien

An opportunity to join a specialist Lloyds' syndicate as an experienced Actuary with responsibilities across reserving and pricing. You will be a key player in ambitious growth plans, working closely with the Active Underwriter to review new and renewal cases as well as reserving parameters plus much more. The successful candidate will enjoy being empowered as part of a small team and be involved n shaping the strategic direction of the syndicate. An overview of responsibilities and areas of influence … * Support the Active underwriter in risk selection and portfolio management * Attend pre and post renewal meetings * Analyse outwards reinsurance provisions * Quarterly reserving reviews * Liaison with external partners regarding reserving and capital modelling * Ensure the integrity of data for regulatory reporting requirements * Ongoing development of actuarial methodologies and tools * Lead data validation tasks * Collaborate with internal stakeholders to ensure data integrity * Monitoring claims experience against expectations What

An opportunity to join a specialist Lloyds' syndicate as an experienced Actuary with responsibilities across reserving and pricing. You will be a key player in ambitious growth plans, working closely with the Active Underwriter to review new and renewal cases as well as reserving parameters plus much more. The successful candidate will enjoy being empowered as part of a small team and be involved

Our client is an independent, global insurance broker authorised to transact business in the Lloyds' market. Working closely with the Head of Finance, you will be joining a vibrant, international business with offices across the world and a passionate, client services driven workforce. Accountant Role overview * Review, approve and release of day to day banking entries as prepa ed by the Accounting team. * Assist with accounting aspects of the Exchequer, Acturis and IBS systems, including the review and scrutiny of postings, system control checks, reconciliations, closings and maintenance * Review of NST bank account reconciliations * Assist with preparation of monthly brokerage and reporting schedules. * Assist with preparation of financial management information including variance analysis in a timely manner. * Assist with preparation of management accounts, brokerage reports and associated board reporting * Assist with preparation for the annual statutory and CASS audits for the group and assist the on-site audit team * Other ad hoc tasks and repor

Our client is an independent, global insurance broker authorised to transact business in the Lloyds' market. Working closely with the Head of Finance, you will be joining a vibrant, international business with offices across the world and a passionate, client services driven workforce. Accountant Role overview * Review, approve and release of day to day banking entries as prepa

Our client who is a Insurance Company is looking for a Damage and Credit Hire Motor Claims Handler to join their expanding Motor Claims department in the Surrey office. The purpose of the role is to work within the Motor Claims team to handle a caseload of Credit Hire and Damage Motor Claims. Main Duties: * Handle a caseload of Accidental Damage, Third Party Liability and Credit Hire C aims * Dealing with Liability queries and enquires * Proactive management approach to handle allocation of files. * Maintaining strong diary management. * Ensuring your portfolio is realistically and accurately reserved in line with best practice * Deal with claims from inception through to settlement * Understand when to utilise external suppliers to ensure the best outcome for the business with minimal claims spend. * Maintain own technical knowledge through training. Essential Skills Required: * Previous experience within a similar Motor Claims role * Good knowledge/ experience within Credit Hire and Accidental Damage Claims * Confident communicator * Driv

Our client who is a Insurance Company is looking for a Damage and Credit Hire Motor Claims Handler to join their expanding Motor Claims department in the Surrey office. The purpose of the role is to work within the Motor Claims team to handle a caseload of Credit Hire and Damage Motor Claims. Main Duties: * Handle a caseload of Accidental Damage, Third Party Liability and Credit Hire C

Our client who is a Insurance Company is looking for a Large Loss Claims Handler to join their expanding Motor Claims department in the Surrey office. The purpose of the role is to work within the specialist Commercial Motor Claims team to handle a portfolio of Large Loss Claims. Main Duties: * Proactively manage a caseload of technically complex and/or high value claims, including fat lities, spinal cord and brain injury claims * provide technical support and guidance to less experienced claims handlers and handle technical queries * Proactive management approach to handle allocation of files. * Maintaining strong diary management. * Ensuring your portfolio is realistically and accurately reserved in line with best practice * Referring claims outside of authority * Deal with claims from inception through to settlement * Understand when to utilise external suppliers to ensure the best outcome for the business with minimal claims spend. * Maintain own technical knowledge through training. Essential Skills Required: * Previous experience within a

Our client who is a Insurance Company is looking for a Large Loss Claims Handler to join their expanding Motor Claims department in the Surrey office. The purpose of the role is to work within the specialist Commercial Motor Claims team to handle a portfolio of Large Loss Claims. Main Duties: * Proactively manage a caseload of technically complex and/or high value claims, including fat

Our client who is a Lloyds Broker is looking for an Account Handler/ Executive to to join their expanding Property Insurance team in the North London office. The purpose of the role is to handle a portfolio of clients while handling their Commercial and Residential Property Insurance requirements Main Duties: * Dealing with a portfolio of clients * Handling Insurance needs across Re idential and Commercial Property Owners * Deal with New Business, Renewals and MTAs * Attend client visits as needed * Prepare and issue insurance documentations * Deal with new and existing clients * Point of referral for more junior staff as needed Essential Skills Required: * Previous experience within a similar Insurance role * Strong knowledge of Household and or Commercial Property Owners * Excellent knowledge across various Insurance products * Strong communication skills Desirable: * Good organisation skills * Real Estate Insurance knowledge * Good IT skills What you need to know: * Permanent role * Based in North London

Our client who is a Lloyds Broker is looking for an Account Handler/ Executive to to join their expanding Property Insurance team in the North London office. The purpose of the role is to handle a portfolio of clients while handling their Commercial and Residential Property Insurance requirements Main Duties: * Dealing with a portfolio of clients * Handling Insurance needs across Re