If you're an experienced Housing professional or Money Mentor with previous experience providing person centred support/advice on one-to-one money mentoring/coaching and welfare advice. Your future employer has worked with the same communities for decades and have combined their work in our core communities to create a “big but local” organisation. As a Money Mentor you will work withi our communities, delivering money mentoring and coaching to residents. You will develop and deliver partnership activities, workshops, and training events with the aim of promoting financial resilience and wellbeing amongst our residents. You will maintain accurate project records and produce detailed project reports. You will capture learning to share with project stakeholders and to help inform Southern Housing's wider approach to financial inclusion and mental health. The location You'll be based at the office in Farringdon OR Croydon with the option for working in a hybrid way when appropriate and as agreed with your manager. The role will involve extensive travel across our London

If you're an experienced Housing professional or Money Mentor with previous experience providing person centred support/advice on one-to-one money mentoring/coaching and welfare advice. Your future employer has worked with the same communities for decades and have combined their work in our core communities to create a “big but local” organisation. As a Money Mentor you will work withi

To ensure your employer meets their landlord obligations in relation to health and safety and other areas of compliance, repairs, estate services and maintenance within our Older Persons Independent Living accommodation, providing a safe and well-managed living environment for our residents. To undertake in agreement with residents' well-being checks to enable residents to sustain and maintain t eir homes and remain within their community. Your day will consist of visiting older persons' sites on a weekly basis to conduct resident welfare checks, building inspections, and testing of fire alarms. Ensuring all actions are recorded so that we are complying with their responsibilities as a Landlord. You will be the main person that residents will see and engage with. You will have excellent customer service skills, good knowledge of professional boundaries and safeguards. You will also be working collaboratively with our Tenancy Management Officers to assist residents to understand and follow their tenancy agreements. Being observant to our residents with additional needs

To ensure your employer meets their landlord obligations in relation to health and safety and other areas of compliance, repairs, estate services and maintenance within our Older Persons Independent Living accommodation, providing a safe and well-managed living environment for our residents. To undertake in agreement with residents' well-being checks to enable residents to sustain and maintain t

Job ref: Neighbourhood Services Officer Contract: At least 3 months - potential to go permanent Salary £36,245 Location: Croydon Full time Role purpose Working as part of Neighbourhood Services to deliver an effective housing management service for our customers, in liaison with external agencies, partners and contractors. Knowledge and skills •Experience of working in ousing or social care environment •Knowledge of the issues that affect social housing. •Understanding of allocation and void processes. •Understanding of implementing good housing management and estate management practices, including health and safety compliance. •Understanding the different tenures and rent models that exist. •Knowledge of housing fraud, legislation, investigation, and partnership work. •General understanding of rent arrears processes and legal processes for all tenancy breaches. •Understanding of resident involvement •Holds a full UK driving licence. Accountabilities •To be responsible for the management of void properties, including void ins

Job ref: Neighbourhood Services Officer Contract: At least 3 months - potential to go permanent Salary £36,245 Location: Croydon Full time Role purpose Working as part of Neighbourhood Services to deliver an effective housing management service for our customers, in liaison with external agencies, partners and contractors. Knowledge and skills •Experience of working in

Job ref: Neighbourhood Services Officer Contract: short term temporary Salary £36,245 Location: Croydon Full time Role purpose Working as part of Neighbourhood Services to deliver an effective housing management service for our customers, in liaison with external agencies, partners and contractors. Knowledge and skills •Experience of working in housing or social care e vironment •Knowledge of the issues that affect social housing. •Understanding of allocation and void processes. •Understanding of implementing good housing management and estate management practices, including health and safety compliance. •Understanding the different tenures and rent models that exist. •Knowledge of housing fraud, legislation, investigation, and partnership work. •General understanding of rent arrears processes and legal processes for all tenancy breaches. •Understanding of resident involvement •Holds a full UK driving licence. Accountabilities •To be responsible for the management of void properties, including void inspections, organising and

Job ref: Neighbourhood Services Officer Contract: short term temporary Salary £36,245 Location: Croydon Full time Role purpose Working as part of Neighbourhood Services to deliver an effective housing management service for our customers, in liaison with external agencies, partners and contractors. Knowledge and skills •Experience of working in housing or social care e

We are pleased to continue our working relationship with a well-known G15 Housing Association, who, due to an expanding team, they require a dedicated Maintenance Surveyor to join their team covering parts of SE London & Kent. Your new role * To undertake the management of responsive repairs, including taking corrective action where necessary and reporting regularly to the Contract Manager o progress. * To analyse and assess building defects, provide remedial proposals and prepare specifications for remedial repairs. * To obtain quotations and estimates where necessary, in accordance with our procurement procedures. * To maintain communication and consultation to the highest possible standards of customer care with all stakeholders. * To ensure work is carried out within the budget and value for money is achieved, by monitoring and reporting on performance. * To continuously identify ways of delivering the service in a more efficient and effective way. * To suggest improvements to procedure, processes and quality control. * To provide advice to other staff, both technical

We are pleased to continue our working relationship with a well-known G15 Housing Association, who, due to an expanding team, they require a dedicated Maintenance Surveyor to join their team covering parts of SE London & Kent. Your new role * To undertake the management of responsive repairs, including taking corrective action where necessary and reporting regularly to the Contract Manager o

Your new role The main responsibility of the role is to provide a responsive repair and void surveying service. The goal is to ensure that all owned and managed properties are maintained to the highest possible standards and that all statutory and regulatory requirements are met. Additionally, the role aims to provide staff, residents, leaseholders, managing agencies, and property owners with a igh standard of service. This position is based out of the Croydon office What you'll need to succeed * Experience: Minimum 2 years as a building surveyor in a maintenance environment, handling pre- and post-inspections. * Contract Work: Experience with SOR and non-SOR contracts. * Communication: Strong oral and written communication skills. * Specifications: Ability to produce detailed work specifications. * Knowledge: Familiarity with codes of practice, building regulations, health and safety legislation, construction and design defects, procurement law, and contract management. * IT Skills: Proficiency in using mobile technology and IT tools like Excel and Word. * Custom

Your new role The main responsibility of the role is to provide a responsive repair and void surveying service. The goal is to ensure that all owned and managed properties are maintained to the highest possible standards and that all statutory and regulatory requirements are met. Additionally, the role aims to provide staff, residents, leaseholders, managing agencies, and property owners with a

Your new role 1) Oversee daily monitoring of repair contracts and contractor data to ensure services are delivered with high quality and cost-effectiveness.2) Manage WIP to meet customer SLA requirements. 3) Supervise contractor performance, including leading key meetings such as high-profile job discussions and weekly reviews of jeopardy and overdue tasks. 4) Generate and provide monthly KPI ata and reports for the Asset Manager and Leadership Team. 5) Serve as an escalation contact for customers and external organisations, ensuring smooth communication with internal and external stakeholders. 6) Lead investigations and handle stage 1 complaints, coordinating with residents, contractors, and staff as needed, and attend panel hearings when necessary. 7) Ensure that feedback is integrated back into the business. 8) Support the team in utilising the housing management system (CX) for all communications and identify new processes to enhance the system's potential. 9) Represent and advocate for the organisation externally as a provider of high-quality services. 10) Assist in se

Your new role 1) Oversee daily monitoring of repair contracts and contractor data to ensure services are delivered with high quality and cost-effectiveness.2) Manage WIP to meet customer SLA requirements. 3) Supervise contractor performance, including leading key meetings such as high-profile job discussions and weekly reviews of jeopardy and overdue tasks. 4) Generate and provide monthly KPI

We are looking on behalf of a local housing association for a temporary Well-being and Maintenance assistant. This would be a great opportunity for someone with a background in Social Care who is looking for a new venture. We are looking for the right soft skills and personality to join a great team that support potentially vulnerable adults with their housing requirements. Purpose of the ro e To ensure your employer meets their landlord obligations in relation to health and safety and other areas of compliance, repairs, estate services and maintenance within our Older Persons Independent Living accommodation, providing a safe and well-managed living environment for our residents. To undertake in agreement with residents' well-being checks to enable residents to sustain and maintain their homes and remain within their community. Your day will consist of visiting older persons' sites on a weekly basis to conduct resident welfare checks, building inspections, and testing of fire alarms. Ensuring all actions are recorded so that we are complying with their responsibilities as

We are looking on behalf of a local housing association for a temporary Well-being and Maintenance assistant. This would be a great opportunity for someone with a background in Social Care who is looking for a new venture. We are looking for the right soft skills and personality to join a great team that support potentially vulnerable adults with their housing requirements. Purpose of the ro