Resilience Officer About the Role The Emergency Planning & Resilience Partnership Team is based in Maidstone and working across both Swale and Maidstone Borough Councils. This role supports the delivery of the councils’ statutory functions under the Civil Contingencies Act (2004). The post holder will work as part of a team to ensure both councils plan effectively for and are able to resp nd to disruptive challenges. They will ensure the councils are compliant with all relevant legislation enabling response to emergencies affecting the business and the communities we serve. The post holder will: • Work with partners in the Kent and Medway Resilience Forum to ensure a coordinated response to emergencies • Work with internal and external stake holders to ensure incident response plans, training and exercises are aligned with the councils’ objectives and duty within the Civil Contingencies Act 2004 • Ensure the resilience of the councils’ services by supporting the maintenance of a business continuity management programme to protect the continued provision of c

Resilience Officer About the Role The Emergency Planning & Resilience Partnership Team is based in Maidstone and working across both Swale and Maidstone Borough Councils. This role supports the delivery of the councils’ statutory functions under the Civil Contingencies Act (2004). The post holder will work as part of a team to ensure both councils plan effectively for and are able to resp

Job Title: Customer Service Advisor Salary: £21-24,000 Responsibilities: * Provide exceptional customer service by promptly addressing inquiries, resolving issues, and answering questions * Process orders accurately and efficiently, ensuring seamless order entry and fulfilment * Coordinate with internal teams and partners to track order status and provide timely updates to customers * Build and maintain strong customer relationships, identifying up selling opportunities based on their needs * Utilise CRM software to manage customer interactions, track inquiries, and maintain accurate records Requirements: * Proven customer service experience in a fast-paced environment * Excellent communication skills and ability to handle challenging situations with empathy * Proficiency in customer service software, CRM systems, and MS Office Suite * Detail-oriented with exceptional organisational and multitasking abilities * Positive attitude, adaptability, and passion for providing excellent customer service Huntress Search Ltd acts as a Recruitment A

Job Title: Customer Service Advisor Salary: £21-24,000 Responsibilities: * Provide exceptional customer service by promptly addressing inquiries, resolving issues, and answering questions * Process orders accurately and efficiently, ensuring seamless order entry and fulfilment * Coordinate with internal teams and partners to track order status and provide timely updates to

Candidates Must live in Kent. Customer Service (Nights) - (21.00 to 06.00) First 2 weeks training in office, then WFH. £13.73 per hour Temp Night owl looking for a customer service role? * Work from 10pm to 6am, providing top-notch support to customers * Quick thinker, good listener and great attitude required * Opportunity to help customers with their needs and resolv any issues they may have Please Apply Immediately for immediate consideration! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Candidates Must live in Kent. Customer Service (Nights) - (21.00 to 06.00) First 2 weeks training in office, then WFH. £13.73 per hour Temp Night owl looking for a customer service role? * Work from 10pm to 6am, providing top-notch support to customers * Quick thinker, good listener and great attitude required * Opportunity to help customers with their needs and resolv

Hays recruitment are recruiting for a customer service coordinator for our client based in Snodland in Maidstone, Kent. This is a long-term temporary role starting asap. Monday to Friday 40 hours a week 8-hour shift between 7am and 5:30pm (Flexible with start time) Pay rate £12 - £13.50 per hour Hybrid working - 4 days a week in the office and 1 day at home (2-week rotation either si e of the weekend) Duties: - Taking incoming calls - Inputting data into the system - Liaising with the planning team Essential: - Customer service experience - Call handling (call centre roles) - IT literate If you are interested, please call James on 01622 235691 or email Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of tempora

Hays recruitment are recruiting for a customer service coordinator for our client based in Snodland in Maidstone, Kent. This is a long-term temporary role starting asap. Monday to Friday 40 hours a week 8-hour shift between 7am and 5:30pm (Flexible with start time) Pay rate £12 - £13.50 per hour Hybrid working - 4 days a week in the office and 1 day at home (2-week rotation either si

Revenues Officer (Business Rates) Location: Maidstone, Kent Salary: £24,673 to £28,964 pa Contract: Permanent – Full Time About the Role A vacancy has arisen for a conscientious, motivated individual to deal with correspondence and enquiries relating to Business Rates within the Revenues Team of the Mid Kent Revenues and Benefits Partnership (MKS). MKS is an innovative shared service odel, and the Revenues function is delivered on behalf of Maidstone Borough Council, Swale Borough Council and Tunbridge Wells Borough Council. The Revenues Team deals with high volumes of correspondence which needs to be turned around within the corporate timescales. This post predominately deals with billing matters including the issuing of bills, the processing of moves, awarding reliefs and exemptions and maintaining local taxation records. This role is customer-facing and the ability to converse at ease with customers and provide advice in accurate spoken English is an essential element of the role. This is a full-time position on a permanent contract. Whilst the role is full t

Revenues Officer (Business Rates) Location: Maidstone, Kent Salary: £24,673 to £28,964 pa Contract: Permanent – Full Time About the Role A vacancy has arisen for a conscientious, motivated individual to deal with correspondence and enquiries relating to Business Rates within the Revenues Team of the Mid Kent Revenues and Benefits Partnership (MKS). MKS is an innovative shared service

We are a Facilities Maintenance Contractor who undertake maintenance and repairs for commercial properties including, but not limited to: retail parks, shopping centres, offices and restaurants. We work with our partners to deliver an excellent service to our clients. We have an exciting new opportunity for a Helpdesk Coordinator to join our team in Maidstone, Kent. You will be a part of a fast-pace business that promotes high standards and prides itself on delivering the best possible service to all clients. The Role: • Handle incoming calls from clients, supply chain partners and field engineers. • Manage client work orders from initial enquiry to completion. • Plan engineer schedules to ensure efficient recovery of fixed labour costs. • Source and purchase materials necessary to complete work orders within budget. • Coordinator material and human resource to meet client timescales. • Maintain strong relationships with clients, supply chain partners and field engineers. • Work to ISO standards for all documentation processes. • Represent the

We are a Facilities Maintenance Contractor who undertake maintenance and repairs for commercial properties including, but not limited to: retail parks, shopping centres, offices and restaurants. We work with our partners to deliver an excellent service to our clients. We have an exciting new opportunity for a Helpdesk Coordinator to join our team in Maidstone, Kent. You will be a part

Graduate Administrator - Maidstone £24,000 Our client within FMCG is seeking a Graduate Administrator on a temporary basis of 6 months, with a potential of a permanent role. This is a great opportunity for someone who is looking to gain experience within an office support role. The Role: * Ensure that orders are inputted accurately to agreed timescales * Ensure that customer querie are responded to as soon as possible and dealt with to the highest level * Undertake routine administrative tasks such as filing, faxing emailing, word-processing, photocopying, printing * Provide product knowledge to an extent to be able to answer queries to customers and in-house The Ideal Candidate * Ability to demonstrate a professional and reliable work ethic * Excellent time management and ability to prioritise workload * Ability to demonstrate good attention to detail Apply now for immediate consideration Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We

Graduate Administrator - Maidstone £24,000 Our client within FMCG is seeking a Graduate Administrator on a temporary basis of 6 months, with a potential of a permanent role. This is a great opportunity for someone who is looking to gain experience within an office support role. The Role: * Ensure that orders are inputted accurately to agreed timescales * Ensure that customer querie

Customer Service - Home Based (must live in Kent) £24,000 Hours: Full time Evening shift Our client a leading business within their sector are currently seeking a new individual to join their team working from home. As part of their Customer Service team you will be responsible for providing fantastic support and service to their client base. To be considered for this role you must have: * Worked within customer service * Have an interest in Technology * Be highly enthusiastic Please APPLY TODAY if you have an interest in this role! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only co

Customer Service - Home Based (must live in Kent) £24,000 Hours: Full time Evening shift Our client a leading business within their sector are currently seeking a new individual to join their team working from home. As part of their Customer Service team you will be responsible for providing fantastic support and service to their client base. To be considered for this role you must

Our client within Digital advertising and content marketing is currently seeking an administrator to join their team on a permanent basis. * The Role: Customer Service Administrator * The Location: West Malling * Salary: £22,000 * Working Hours: Monday to Friday 9am - 5pm: Hybrid Work Setup. Duties: * General administration * Providing advice and assisting with general enquir es * Liaising with relevant data Providing a high level of customer service * Providers for all search queries to ensure the smooth running of the search ordering process The successful candidate: * Organised * Attention to detail * A team player * Someone with effective verbal and written communication skills * Great customer service * Proficient in Microsoft Office If this role is of interest to you, please apply now with your up-to-date CV! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equ

Our client within Digital advertising and content marketing is currently seeking an administrator to join their team on a permanent basis. * The Role: Customer Service Administrator * The Location: West Malling * Salary: £22,000 * Working Hours: Monday to Friday 9am - 5pm: Hybrid Work Setup. Duties: * General administration * Providing advice and assisting with general enquir

Customer Service Administrator Larkfield Monday to Friday 9.00am - 5.30pm KHR is working with one of the fastest-growing businesses in the UK, which currently has a great opportunity for an Customer Service Administrator to join their Billings Team on a full-time permanent basis. Duties of the Customer Service Administrator will include but are not limited to: - Create and send invoic s using bespoke system and MS Excel - Create data reports using Excel - Liaise with customers to resolve queries and answer questions - Monitor and respond to emails - Input and manage vast amounts of data correctly and efficiently - Support the wider billings and customer service team - Other general administrative tasks Candidate Profile: - Be computer literate with intermediate Excel skills - Have good communication skills both verbal and written - Have previous data entry experience - Knowledge of Sage or Salesforce is preferred but not essential - Have fantastic attention to details with the ability to sop error - Be solutions orientated - Be motivated and ea

Customer Service Administrator Larkfield Monday to Friday 9.00am - 5.30pm KHR is working with one of the fastest-growing businesses in the UK, which currently has a great opportunity for an Customer Service Administrator to join their Billings Team on a full-time permanent basis. Duties of the Customer Service Administrator will include but are not limited to: - Create and send invoic

Field Based Quality Inspector Temporary ongoing role - £11.39 p/hour Maidstone based We are currently seeking a Quality Inspector for our utilities client based in Maidstone. This is a field based role, so a UK driving license is required. Responsibilities include: * Collection of samples from a variety of locations * Delivering samples to the laboratory * Ensuring all pap rwork and records are maintained online to the required standard * Performing on-site tests and quality control checks * Organise sampling Requirements of the role: * Clean drivers license * Good customer service * Confident with IT * Pass in GCSE Maths and English Apply now for immediate consideration! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, w

Field Based Quality Inspector Temporary ongoing role - £11.39 p/hour Maidstone based We are currently seeking a Quality Inspector for our utilities client based in Maidstone. This is a field based role, so a UK driving license is required. Responsibilities include: * Collection of samples from a variety of locations * Delivering samples to the laboratory * Ensuring all pap

Do you have a Customer Service background? Kings hill £25k per annum Monday to Friday 9am-5pm Office Based Duties As our Customer Relations Officer you will Update databases and maintain excel spreadsheets If no contact with customer from the initial phone call; diarise follow ups and ensure that this is followed up to completion and enters the agreed escal tion process where needed. To respond to enquiries from customers, in a professional, timely and efficient manner Where our client does not hold current contact details, you will then need to research the organisation to find these contact details, For customers who have outstanding fees / invoices, to request these payments are made and to provide payment methods available setting clear timescales. For relevant customers who have outstanding payroll reports, request customers to provide the report and support them on the process, setting clear timescales Requirements * Experience working within an outbound call environment. * Ability to overcome any obstacles when

Do you have a Customer Service background? Kings hill £25k per annum Monday to Friday 9am-5pm Office Based Duties As our Customer Relations Officer you will Update databases and maintain excel spreadsheets If no contact with customer from the initial phone call; diarise follow ups and ensure that this is followed up to completion and enters the agreed escal

Bearsted Primary Academy has an exceptional opportunity for a committed, enthusiastic and passionate Teaching Assistant to join us from September 2024. Becoming a member of the Bearsted Primary Academy team will enable you to work with like-minded colleagues who share your goals and ambitions. You will be part of a team that provides an outstanding education for all of our pupils through creative, carefully sequenced and highly effective inquiry led learning, where all learners are at the very core of driving our curriculum. The successful candidate will need to have relevant experience and/or qualifications in working with primary-aged children, as this is where the role sits. We are also looking for proven high standards of both spoken and written English and Mathematics. Being able to communicate effectively with children and adults is essential, together with a friendly and approachable manner. Our newly appointed Teaching Assistant will be able to work using their own initiative and demonstrate effective behaviour management skills. In return, they will join a supportive e

Bearsted Primary Academy has an exceptional opportunity for a committed, enthusiastic and passionate Teaching Assistant to join us from September 2024. Becoming a member of the Bearsted Primary Academy team will enable you to work with like-minded colleagues who share your goals and ambitions. You will be part of a team that provides an outstanding education for all of our pupils through creative,

Arabic Online Chat Representative (4 days home - 1 day office) Home based - 1 day a week in the office (Maidstone) £24,000 to £25,000 Salary, Plus £3,000 a year Bonus (this is not a sales role) Our client a specialist in high value consumer goods is seeking an Arabic Language Customer Service Representative. Our client prides itself on their ability to deliver exceptional customer s rvice experiences through our dedicated team of professionals. This role is email based not contact centre! Key Responsibilities: * Answering customer inquiries and resolving issues in a timely and efficient manner. * Providing accurate and up-to-date information to customers regarding products * Maintaining a positive and professional attitude in all customer interactions. * Documenting customer interactions and maintaining accurate records. Qualifications: * Fluency in Arabic * Excellent verbal and written communication skills in English. * Previous customer service experience * Strong problem-solving skills and ability to work well under pressure. If applicabl

Arabic Online Chat Representative (4 days home - 1 day office) Home based - 1 day a week in the office (Maidstone) £24,000 to £25,000 Salary, Plus £3,000 a year Bonus (this is not a sales role) Our client a specialist in high value consumer goods is seeking an Arabic Language Customer Service Representative. Our client prides itself on their ability to deliver exceptional customer s

Are you immediately available and looking to start a new position? Our client is looking for a candidate with customer service and administration experience to join their team initially on a temporary basis with the view to the role becoming permanent in the future. Some responsibilities may include - * Responding to customer inquiries via phone, email, or chat * Managing customer ac ounts and updating information as needed * Assisting customers with product information, orders, and returns * Resolving customer complaints or issues in a timely manner * Coordinating with other departments to address customer concerns * Keeping records of customer interactions and transactions. Apply now for immediate consideration! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender.

Are you immediately available and looking to start a new position? Our client is looking for a candidate with customer service and administration experience to join their team initially on a temporary basis with the view to the role becoming permanent in the future. Some responsibilities may include - * Responding to customer inquiries via phone, email, or chat * Managing customer ac

European Language Online Chat Representative - (4 days home - 1 day office) Home based - 1 day a week in the office (Maidstone) £24,000 to £25,000 Salary, Plus £3,000 a year Bonus (this is not a sales role) Our client a specialist in high value consumer goods is seeking a European Language Customer Service Representative. Our client prides itself on their ability to deliv r exceptional customer service experiences through our dedicated team of professionals. This role is email based not contact centre! We are seeking a highly motivated and skilled European Language Customer Service Representative to join their team. The ideal candidate will be fluent in one or more of the following European languages: French, German, Spanish, Italian, Portuguese, Dutch, Swedish, or Finnish, and will possess excellent communication and problem-solving skills. As a European Language Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various email correspondence and online Chat. Key Resp

European Language Online Chat Representative - (4 days home - 1 day office) Home based - 1 day a week in the office (Maidstone) £24,000 to £25,000 Salary, Plus £3,000 a year Bonus (this is not a sales role) Our client a specialist in high value consumer goods is seeking a European Language Customer Service Representative. Our client prides itself on their ability to deliv

French/Italian Speaking Credit Controller Maidstone £30,000 + Monthly Bonus £800 month (OTE £39,600) Huntress Recruitment are working with a leading organisation within the European Food Business in order to recruit a French/Italian speaking Credit Controller on a Temporary to permanent basis. This is a fantastic opportunity to join a very successful business on a temporary permanen basis. The main duties include: * To ensure customers pay within their agreed payment terms, chasing payments and debt by phone and email. * To take responsibility for the client relationships with Solicitors and third party debt collection agents * Ensuring customer queries / disputes are investigated and resolved quickly and efficiently. * To provide KPI information on a regular basis * Meeting cash collection and monthly targets. * Meeting company aged debt reduction targets with particular attention to aged debt Our client is looking for a candidate who has: * Credit Control experience * Experience of working within a fast-paced finance department * Good Exce

French/Italian Speaking Credit Controller Maidstone £30,000 + Monthly Bonus £800 month (OTE £39,600) Huntress Recruitment are working with a leading organisation within the European Food Business in order to recruit a French/Italian speaking Credit Controller on a Temporary to permanent basis. This is a fantastic opportunity to join a very successful business on a temporary permanen

Customer Service Assistant £21,000 You MUST be able to drive and own your own vehicle. We are currently seeking a proactive, hardworking individual looking to start their career in Finance. This is a great opportunity for someone with retail or office experience, or a graduate. Duties include: * Dealing with queries via face to face, the phone or e-mail * Data entry onto the system * General administration duties * Processing payments and logging correctly You will have: * Great problem solving skills * Great attention to detail * Ability to think outside the box and use own initiative * Have excellent communication skills Apply now if applicable, your Updated CV, for Immediate consideration! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As

Customer Service Assistant £21,000 You MUST be able to drive and own your own vehicle. We are currently seeking a proactive, hardworking individual looking to start their career in Finance. This is a great opportunity for someone with retail or office experience, or a graduate. Duties include: * Dealing with queries via face to face, the phone or e-mail * Data entry onto the

Client Care Manager, Maidstone - £25,000 + Benefits Are you a driven and passionate professional with a proven track record in delivering exceptional client service and satisfaction? Do you excel in listening and communication skills, with the ability to build strong relationships with both team members and clients? If you answered yes, this could be the perfect role for you! We have a fant stic opportunity for you to become an integral part of a well-established and growing organisation as a Client Care Manager. Key Responsibilities: - • Manage teams across various local locations with a proactive and organized approach. • Develop and maintain an in-depth understanding of our products and services to assist with client inquiries, adhering to operational protocols and procedures. • Train and guide teams on payments, debt control, and handling complaints. • Utilize our in-house data systems and appointment scheduling facilities. • Answer phone calls, emails, and other forms of communication promptly and professionally. About You: - • IT lite

Client Care Manager, Maidstone - £25,000 + Benefits Are you a driven and passionate professional with a proven track record in delivering exceptional client service and satisfaction? Do you excel in listening and communication skills, with the ability to build strong relationships with both team members and clients? If you answered yes, this could be the perfect role for you! We have a fant

Quality Analyst (Call Centre) £27,000 - £32,000+ Bonus Medway (hybrid) Our client is looking for an experienced Quality analyst from a call centre environment to aid the Quality & Control Manager in spearheading the delivery of top-notch Quality and Performance. Main responsibilities: * Conduct call sampling for high-quality standards. * Analyse data to refine working practice and host informative sessions for team development. * Identify and suggest training needs. * Perform quality checks on letters/emails. Candidate Qualifications: * Proficiency in assessing, quality checking, or auditing administrative tasks. * Skills in staff coaching, feedback delivery, and coaching experience. * Background in a financial services environment. If you have experience in a similar role, please APPLY NOW for immediate consideration ! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equa

Quality Analyst (Call Centre) £27,000 - £32,000+ Bonus Medway (hybrid) Our client is looking for an experienced Quality analyst from a call centre environment to aid the Quality & Control Manager in spearheading the delivery of top-notch Quality and Performance. Main responsibilities: * Conduct call sampling for high-quality standards. * Analyse data to refine working practice